Our service offers features intended to make your stay as smooth, safe and enjoyable as possible. We 1) carefully inspect every single property advertised on our website to make sure the information displayed in the listings is truthful and accurate; 2) scan every property with HD/360 cameras; 3) authenticate the ID, ownership status and rental references of every landlord and property manager on our website; 4) guarantee the quality of the options listed on our website by allowing you to do your own inspection before you sign the lease; 5) protect your payment through a refund policy that gives you some flexibility if you want to cancel; 6) in the event of last minute cancellation from the landlord (which seldom happens), we offer a $100 credit towards a hotel stay of your choice, while one of our agents personally assists you in finding another accommodation.
The booking fees are partially and conditionally refundable at the end of your lease. Indeed, $100 may be refunded if the apartment is successfully rented with your help at the end of your stay. Your only responsibility will be to open the door and give a quick tour of the place to visitors that we send you based entirely on your choice of availability.